Professional Objective

To obtain a position as a valued member of an information technology support team utilizing my extensive range of practical experience as a seasoned network administrator/systems engineer in implementing and maintaining LAN/WAN networks, datacenter environments, application servers and enterprise security.

Skills Overview

Operating Systems:    Microsoft Windows 9x/NT/2000/XP/Vista/2003/2008; Novell NetWare 3.x/4.x/5.x; Linux; BSD/Unix;.

Server/Network:         TCP/IP, DNS/DDNS, DHCP, Active Directory/LDAP, GPO/GPMC, Microsoft Exchange 5.x/2000/2003, IIS 4/5/6, ISA Server 2000, SQL Server 6.x/7/2000/2005/2008, Terminal Services, SUS/WSUS; VMWare ESX/ESXi/vSphere 3.x/4.x; SyncSort BackupExpress; HP Systems Insight Manager; IBM Director; Computer Associates ArcServe/BrightStor, SDM; MySQL; Apache Web Server; Symantec/Veritas AV/BackupExec, NetBackup; Altiris Deployment Server; CheckPoint FireWall-1; Cisco Network Assistant.

Hardware:                   Hewlett-Packard BladeSystem, Proliant BL/DL/ML, StorageWorks; Dell PowerEdge, Dimension, OptiPlex, Inspiron, Latitude; IBM/Lenovo BladeCenter, System X/xSeries, ThinkPad; Sun v480/v880, StorEdge; Cisco Catalyst Switches, Routers, Pix, LocalDirector; Extreme BlackDiamond, Summit; NetApp FAS250/F85; Snap Storage Appliance; Avocent  KVM; NetScreen; SonicWall; Nokia Security Appliance; APC NetShelter, InfraStruXure, SmartUPS.

Miscellaneous:            Microsoft Office, Word, Excel, Access, Groove, Project, Visio; Adobe Acrobat; Symantec pcAnywhere, Ghost; Remedy ARS; TrackIT; DameWare NTU/MRCW; PowerShell, VisualBasic.Net/VBScript; HTML; JavaScript; PHP;CLI/Batch file scripting.

Career Experience

Providing services in the project management, network administration and technical support roles:

InfoCrossing – Tempe, AZ                                                                                                     (Jan. 2009 – Present)

System Administrator in the Open Systems/Windows Migration team providing outsourced data center services to enterprise and government clients. Perform Windows Server 2003/2008, database and web application P2P/P2V/V2V migrations utilizing VMWare ESX/vSphere, PlateSpin PowerConvert and DoubleTake Availability; deploy new Windows Server guests using Altiris DS. Administer customer Active Directory environments. Managed internal file server consolidation project, relocating user Home and shared group folders from multiple Infocrossing locations.

Honeywell – Tempe, AZ                                                                                                     (Oct. 2008 – Dec. 2008)

Subject Matter Expert within the Web Application Hosting team of Global Technology Services, supporting Internet Information Server, Apache Web Server and Tomcat Application Server on the Windows Server platform; coordinated deployments and migrations to a new corporate data center. (Contract)

Banner Health – Phoenix, AZ                                                                                             (Sep. 2008 – Oct. 2008)

Performed migrations of approximately 5000 Sun Health users from a legacy Windows 2000 Professional/Lotus Notes environment to a Windows XP/Exchange 2007 VMWare VDI-based infrastructure following a corporate acquisition. Conducted a comprehensive inventory and survey of the existing data center as part of the planning for a future consolidation/relocation. Performed day-to-day Active Directory/Exchange security administration, and updated management scripts. (Contract)

InfoCrossing – Tempe, AZ                                                                                                (Aug. 2008 – Sep. 2008)

Assisted in deployment of 100+ Dell PowerEdge 2950 servers for a California state agency. Duties included imaging Windows 2000/2003 servers, network connectivity configuration and troubleshooting, configuration of  DRAC remote access, and deployment and troubleshooting of management and backup agents. (Contract)

Sogeti USA – Phoenix, AZ                                                                                                  (Feb. 2008 – July 2008)

As a Senior Consultant in the Core Infrastructure practice, provided full implementation support for Microsoft Active Directory, Windows Server, Exchange Server and SQL Server. Projects included a Novell GroupWise migration to Exchange 2007, and Active Directory deployment and consolidation planning.

Avnet Managed Technology – Chandler, AZ                                                                   (Aug. 2007 – Feb. 2008)

Responsible for integration, deployment and management of HP and IBM servers with Microsoft Windows 2000/2003 and VMWare. Deployed HP SIM and IBM Director, including firmware, driver and agent updates on approximately 225 customer servers. Responsibilities included: break/fix and warranty management; server, rack and data center documentation; on-call rotation. Conducted comprehensive survey to verify proper installation and function of management, anti-virus and backup agents for SLA compliance. (Contract)

Honeywell – Tempe, AZ                                                                                                     (Feb. 2007 – April 2007)

Installed, configured and managed test environment infrastructure for Data Center Rationalization project consisting of IBM BladeCenter, System X, xSeries and pSeries servers, HS and LS series server blades, Cisco switches, and a NetScreen firewall, with Windows Server 2000/2003, VMWare ESX. Supported field technicians in performing P2P/P2V/V2V migrations of production servers using Racemi DynaCenter and PlateSpin PowerConvert. (Contract)

Catholic Healthcare West – Phoenix, AZ                                                                         (Dec. 2006 – Feb. 2007)

Performed inventory and assessment of 2000+ Windows Server NT/2000/2003 and SQL Server 2000/2005 configurations; reviewed event logs and system performance; recommended and implemented specific remediation plans to enhance security and performance. Evaluated commercial and open source tools for log consolidation, filtering and incident response, as well as automated firmware, driver, OS and application patching. (Contract)

U.S. Foodservice – Phoenix, AZ                                                                                       (June 2006 – Dec. 2006)

Responsible for managing multiple migration projects from legacy regional site Windows NT Server networks to a consolidated corporate Windows Server 2003 Active Directory environment; building and configuring Windows Server 2003 guests on VMWare ESX, data and security migration, workstation migration and application deployment via Altiris DS. Supported SQL Server 2000 database servers, reviewing security and maintenance plans. Performed MS Exchange Server 5.5 and Lotus Notes administration tasks. (Contract)

Kulicke & Soffa Industries – Gilbert, AZ                                                                        (March 2006 – Jan. 2008)

Acting IT Manager for Western U.S. operations during corporate divestiture of non-core business units. Direct responsibility for troubleshooting, maintaining and upgrading the Windows NT Server network and Veritas NetBackup system; supervising desktop support; assisted in troubleshooting and repairing Sun v480/v880 Oracle Application servers and StorEdge systems; managing telecom services and assets; and coordinating with IT Support members in the U.S., Israel, China, Malaysia and Singapore. (Contract)

Grand Pacific Resorts – Carlsbad, CA                                                                              (May 2005 – Jan. 2006)

Administered Windows Server 2000 Active Directory network with Exchange Server 2000. Implemented HP Systems Insight Manager for server firmware/driver update management; Microsoft WSUS for OS patch management. Maintained SQL Server 2000/2005 database application servers, configuring maintenance and backup plans, and administering security roles. Deployed and upgraded backup system utilizing SyncSort BackupExpress, managed NetApp F85 and FAS250 filers (including NDMP backup), administered corporate IIS websites, Microsoft and Citrix Terminal Servers and applications, Cisco-based corporate LAN, 13-location Frame Relay WAN and Cisco Pix firewall. (Contract)

AmerisourceBergen – Orange, CA                                                                                   (Jan. 2005 – May 2005)

As a member of the Systems Engineering team, administered Veritas BackupExec processes for 150+ servers over WAN; monitored HP StorageWorks EVA SAN for hardware failures; assessed system vulnerabilities, recommended and applied appropriate patches, firmware and driver updates. Administered Windows 2000 Active Directory, Exchange 2000 and DFS. Maintained clustered SQL Server 2000 database application servers, configured maintenance and backup plans, and administered security roles; Project manager for datacenter relocation project. Implemented CVSNT/WinCVS for development staff. (Contract)

Enterprise Media Networks – San Diego, CA                                                                  (Nov. 2004 – Jan. 2005)

As Senior Technical Support Engineer, provided 24×7 on-call/on-site customer support for innovative, Industrial PC-based self-service touch-screen kiosks deployed at quick-serve food outlets, multi-screen cinemas and resort entertainment venues located throughout the United States. Performed advanced hardware troubleshooting on bill-acceptor, card reader and receipt printer modules. Implemented periodic MySQL database maintenance and reporting.

Ameriquest Data Services – Irvine, CA                                                                            (April 2004 – June 2004)

Assisted in the construction, build-out and project management of a new 50,000 Square foot corporate data center. Managed supplier relationships and construction subcontractors. Coordinated migrations with corporate business units to design and maintain Microsoft Visio floor plans and rack elevations, and process requisitions for required equipment. Created and maintained server migration and inventory databases. Tasked with evaluation and troubleshooting of Veritas NetBackup/StorageTek L-700 installation, along with daily tape management. (Contract)

Mizuho Corporate Bank – Los Angeles, CA                                                                     (Nov. 2003 – April 2004)

Performed network administration tasks in a mixed NetWare/Windows environment and general desktop support for approximately 50 users. Implemented Windows 2000 Active Directory domain, with Microsoft SUS for critical patch management and Terminal Services for remote administration. Managed daily tape backup of 20 servers utilizing ArcServe and scripted NTBackup. Supported MS SQL Server 6.5/2000, reviewing security and maintenance plans. Supported SWIFT funds transfer system. (Contract)

Additional Career Experience Covering 1992-2004 Available Upon Request

Education/Professional Training

Microsoft Certified Professional – Microsoft Windows NT Server 4.0 (MCP#1317486)

Installing and Administering SQL Server 7.0

Certified Novell Administrator – Netware 3.1x

HP Certified Technician – (CZ#B301)

ITIL v3 Foundation Certificate of Mastery

Pre-Baccalaureate accumulation of over 130 credit hours at the following institutions:

Central Arizona College – Signal Peak, AZ – Computer Information Systems (2010)

Los Angeles City College – Los Angeles, CA – Information Technology (2004)

VisualBasic.Net Computer Programming, HTML, JavaScript, Cisco Networking Academy

Mt. San Antonio College – Walnut, CA – Business Administration (1989)

Business Law

Westark Community College – Fort Smith, AR – Computer Science (1983, 1993-1994)

Pascal Computer Programming, Data Structures

Santa Ana College – Santa Ana, CA (1983)

Emergency Medical Technician 1A Certification Course

Cypress College – Cypress, CA – Computer Science (1982-1983)

BASIC Computer Programming, Accounting, Economics

University of Arkansas – Fayetteville, AR – Data Processing & Quantitative Analysis (1981-1982,1983-1985)

Fortran/COBOL Computer Programming, Statistics, Finance, Marketing, German